Terms and conditions
Effective Date: 06-21-2021
Welcome to Our Store! These Terms and Conditions ("Terms") govern your use of our website, www.thevieni.com (the "Site"), and any purchases made through the Site. By accessing or using the Site, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use the Site.
1. General Information
1.1. Company Information:
Brand Name: VIENI
Address: Tianhe guangzhou
ZIP Code: 51400
Country: China
Email: support@thevieni.com
Phone: 8613823834835
1.2. Changes to Terms:
We reserve the right to update or modify these Terms at any time. Changes will be posted on this page, and your continued use of the Site constitutes acceptance of the revised Terms.
2. Products and Services
2.1. Product Descriptions:
We strive to provide accurate descriptions of our products. However, we do not warrant that the product descriptions are error-free or complete.
2.2. Pricing:
All prices are listed in $USD and are subject to change without notice. We make every effort to ensure that prices are accurate, but errors may occur. In the event of a pricing error, we reserve the right to cancel or refuse orders.
3. Order and Payment
3.1. Order Confirmation:
Once you place an order, you will receive an email confirmation. This confirmation does not constitute acceptance of your order.
3.2. Payment:
We accept various forms of payment, including Credit Card, PayPal, and other payment methods specified on the Site. Payment must be received before your order is processed.
3.3. Order Cancellation:
Orders can be canceled before they are shipped. Once shipped, orders cannot be canceled but can be returned according to our Return Policy.
4. Shipping and Delivery
4.1. Shipping:
We offer shipping to all of the world. Shipping costs are calculated at checkout and vary based on location and shipping method.
4.2. Delivery Time:
Estimated delivery times are provided at checkout but are not guaranteed. We are not responsible for delays caused by shipping carriers or customs.
4.3. Order Tracking:
Once your order is shipped, you will receive a tracking number via email.
5. Returns and Exchanges
5.1. Return Policy:
We accept returns and exchanges within 30 days of delivery. Items must be unused and in their original condition. For detailed return instructions, please refer to our Return Policy on the Site.
5.2. Refunds:
Refunds will be processed to the original payment method once the returned items are received and inspected. Shipping costs are non-refundable.
6. Intellectual Property
6.1. Ownership:
All content on the Site, including text, images, and logos, is the property of China Everbright Bank and is protected by intellectual property laws. Unauthorized use of our content is prohibited.
7. Limitation of Liability
7.1. No Liability:
To the fullest extent permitted by law, [China Everbright Bank is not liable for any indirect, incidental, or consequential damages arising from your use of the Site or purchase of our products.
8. Governing Law
8.1. Jurisdiction:
These Terms are governed by and construed in accordance with the laws of China, without regard to its conflict of law principles. Any disputes arising under these Terms shall be resolved in the courts located in Tianhe.
9. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: support@thevieni.com
Phone: 8613823834835
